E-commerce software technology firm Pitney Bowes and logistics technology startup Shyplite have partnered to provide a shipping platform for small businesses, a media statement said.
Pitney Bowes said that the partnership will save businesses money and help them optimise parcel delivery. The platform will help customers select the most-efficient shipping option at the best price, thereby improving customer experience, it said, adding that the solution reduces shipping costs for both retailers and office shippers while speeding up the delivery.
Delhi-based Shyplite is a provider of a multi-carrier integrated software-as-a-solution (SaaS) for the logistics industry. US-based Pitney Bowes provides commerce solutions in the areas of e-commerce, shipping, mailing, finance and data.
“For nearly 100 years, we have been removing the complexity of mailing for our clients. Now, we are focused on doing the same for shipping,” said Venkat Rao, country director for Pitney Bowes India, adding that the partnership will continue to innovate on the joint platform.
Pitney Bowes said the solution removed the complexity of everyday shipping for small businesses and e-commerce retailers. It added that the solution offered plug-ins for shopping platforms, parcel consignment, parcel tracking, billing and customer support from one single dashboard.
"This alliance is a step forward in making shipping affordable, simple and reliable for smaller businesses in India that previously did not have access to the improved customer experience and cost savings of a shipping platform like we have developed,” said Sugam Jain, CEO and co-founder of Shyplite.
According to the Pitney Bowes Shipping Index, India shipped one parcel per person in 2017. The overall parcel volume grew 15% year-on-year, reaching a total of 1.5 billion parcels shipped compared to 1.3 billion parcels in 2016, it said.