Alibaba Cloud, a unit of Chinese e-commerce giant Alibaba Group Holding Ltd, unveiled more than 10 products and features that had only been available in China so far, such as PolarDB database and Alibaba Log Service.
In line with its commitment to champion small businesses, Alibaba Cloud also launched an upgraded service support campaign designed for small and medium-sized enterprises (SMEs).
Key benefits of the enhanced support and service include one-on-one presale consultations, 24/7 technical support, and a doubling of complimentary tech-support tickets.
Here’s a look at some of the products, programmes and features announced:
PolarDB: A database built for the cloud that provides big data management, and up to 100 TB storage. It allows customers to pay for usage by the minute.
Alibaba Log Service: It allows customers to automatically collect logs from all services, applications and platforms, irrespective of whether they are on-premises or in the cloud. It also allows decisions to be taken on this data in near real time for trend analysis, alerts or visualisation.
SaaS accelerator: A platform where technology partners can easily build and launch SaaS applications and leverage proven business and technology know-how in the Alibaba economy.
The accelerator helps SaaS providers quickly deploy and test their applications on the cloud, shorten the implementation lifecycle, and accelerate time-to-market. It enables ecosystem partners, such as enterprises in the e-commerce, lodging, and travel industries, to quickly reach their customers on Alibaba platforms.
Smart Access Gateway software: An app that allows endpoint devices such as cellphones and laptops to securely get connected with Alibaba Cloud and on-premises datacentres in one click, accelerating access to enterprise applications and cloud resources.
Container Registry Enterprise Edition: It is a fully-managed container registry that allows developers to easily store, manage, and deploy container images. It is integrated with the Alibaba Cloud Container Service, simplifying customers’ deployment to production workflows.
Container Service for Kubernetes: A fully-managed service compatible with Kubernetes (a container management tool) to help users focus on their applications rather than managing container infrastructure.
The service simplifies cluster creation and expansion and integrates Alibaba Cloud capabilities in virtualisation, storage, network, and security, providing an improved running environment for Kubernetes containerised applications.
The author is in Singapore at the invitation of Alibaba.