Bengaluru-based information technology major Infosys has partnered with Indiana-based forklift manufacturing firm Toyota Material Handling North America (TMHNA) to develop a cloud-based, Internet of Things (IoT)-enabled telematics solution.
As part of the collaboration, Infosys will help develop TMHNA’s global telematics solution (GTS), which can be leveraged to perform tasks like systems maintenance, vehicle access control and location tracking.
The telematics solution will also help the manufacturer process data to draw insights on how to improve services and after-sales customer experience.
The solution will be paired with Infosys’ ValuePLUS service, which will provide application support and development for the Toyota’s subsidiary’s SAP platform, allowing it to improve productivity and efficiency, according to a statement issued by Infosys.
“We are seeing greater customer demands, and we believe we can gain a competitive advantage by leveraging leading-edge technology as we go through comprehensive digital transformation. We are concentrating on providing a better customer experience, and we truly feel that Infosys is a good partner in this area,” said Alan Cseresznyak, chief information officer, Toyota Material Handling North America.
Infosys has collaborated with several organisations to help them in their digital transformation journey and leverage frontier technologies to automate operations.
In June, Infosys collaborated with the European unit of Toyota Material Handling to help it transition to a scalable hybrid cloud platform.
Last month, Infosys McCamish, the Atlanta-based subsidiary of Infosys BPM, deployed its digital policy administration services to the Pan-American Life Insurance Group (PALIG).
EdgeVerve Systems, an Infosys-owned cloud-based software solutions provider, partnered with Kuwait-based Al Ahli Bank. The bank will leverage EdgeVerve Systems’ offerings such as the AssistEdge robotic process automation platform to automate retail processes.