The Indian unit of customer engagement software firm Freshworks closed the last financial year with profits of Rs 30.1 crore, up by 75% from a year ago on a standalone basis, according to local regulatory filings.
Freshworks Technologies said its net profit rose to Rs 29.98 crore in the financial year ended March 2019, from Rs 20.91 crore a year earlier, on a consolidated basis.
The company’s total expenses rose to Rs 363.58 crore from Rs 226.33 crore, employee benefits expense rose by about 57% to Rs 269.82 crore and total revenue increased to Rs 409.25 crore from Rs 259.27 crore year-on-year.
The San Mateo-based company made two acquisitions in less than a year -- the second one comes on the heels of a nearly 60% year-on-year growth in billings for the company globally.
Last week, it acquired Bellevue, Washington-based AnsweriQ, which provides machine learning (ML) and artificial intelligence (AI) capabilities for enterprises.
In May last year, it bought Silicon Valley-based Natero, another AI-enabled provider of predictive analytics, customer intelligence and workflow management solutions.
The company is currently undergoing a rapid growth phase with oncoming demand for its suite of customer engagement products, chief human resources officer Suman Gopalan had said at the Hyderabad office unveiling.