Mumbai headquartered information technology services major TCS has expanded its partnership with Swedish grocery retail chain Coop Sweden to develop a new digital core as part of the FMCG company’s business transformation initiatives.
Over the next two years TCS will collaborate with Coop to transform several key business areas such as finance, logistics, category management, pricing, campaigns, store operations and master data and analytics.
TCS said that it will redesign the business processes to create a unified, real-time, process centric view across Coop’s retail operations that will enable better stock visibility, optimized stock levels, and richer assortment of offerings, traceability and better availability at local stores.
“With a need for new capabilities to deliver on the strategic plan and a rapidly evolving food retail business, it is paramount to constantly look at ways to improve our current business process operations,” Liselotte Andersson, Group CIO, Coop Sweden, said in a statement.
Coop Sweden had previously chosen TCS as a partner in 2019 to drive the integration of SAP S/4HANA into its core business systems.
Additionally, TCS will handle organizational change management to help ease the transition to new systems through well planned communications, training and role change enablement.
The new digital core to be built by TCS is expected to increase resilience, agility and adaptability of Coop’s retail operations.
TCS will also be responsible for the organizational change management, helping ease the transition to the new system through well planned communication, training and role change enablement.
“New technologies, new ways of working and ever-increasing customer expectations require enterprises to stay agile and constantly adapt to change,” said Avinash Limaye, country manager, TCS Sweden.