XtraCover to sell Acer's out-of-warranty spare parts in India

XtraCover, a new-age e-commerce platform that caters to the lifecycle management services of smartphones and other electronic devices, and operates in both Business-to-Consumer (B2C) and Business-to-Business-to-Consumer (B2B2C) segments, has announced a pan-India partnership agreement with Acer to sell its out-of-warranty spare parts.

“As seen in the recent trends, consumers are moving towards a quick and hassle-free experience whether it involves the purchase or the after-sales service. The customer options of finding genuine spare parts is complex. This partnership will ensure that XtraCover offers Acer’s genuine parts to its customers whose devices are out of warranty and will also be geared to fix the spares on-site,” he Soumitra Gupta, CEO of XtraCover.

He also stated that XtraCover will provide a three-month warranty for all spares sold.

Since the global pandemic, XtraCover, a part of Aforeserve Technologies Private Limited, has witnessed an exponential customer demand for refurbished products and after-sales services. It is also planning to foray into international markets through dedicated Export-Oriented Units (EOUs) in India, the company said in a statement.

Last week, the Delhi-based company had partnered with Noida-based Onsitephones for the national distributorship of XtraCover’s XCQC, a certification tool for refurbished mobiles. The move was to ensure device check and certification of its refurbished phones reaches the pan-India audience.