TCS extends deal with Telenor Denmark for IT infrastructure management

Indian IT services major Tata Consultancy Services (TCS) on Thursday said it has extended its partnership with Telenor Denmark (TnDK), the second-largest mobile operator in the Danish market, to provide ITIS-managed services. Over the next five years, TCS will manage TnDK’s IT infrastructure from its delivery centre in Europe. 

Over the past six years, TCS has deployed its Machine First Delivery Model to modernize TnDK’s IT infrastructure, serving over 1.6 million subscribers. With this extended partnership, TCS will continue to deliver advanced automation technologies, ensuring significant operational cost reductions and improved IT infrastructure, the company said.

"By continuing our collaboration, we are confident that TCS will continue to deliver the strategic insights and technological expertise required to navigate the complexities of our evolving business environment," Louise Haurum, chief technology officer, of Telenor Denmark, said.

The partnership also ensures uninterrupted business continuity with zero impact on operations. TCS said it will leverage its experience managing TnDK's infrastructure to enhance digital assets, including advanced automation solutions, which will further optimise the mobile operator's operations and enhance user experiences.

"Using our proximity delivery centre capabilities in Europe, we will support Telenor Denmark in achieving operational delivery excellence," Akhilesh Tiwari, president, of communications, media and information services (CMI), TCS, said.

In recent years, TCS has undertaken substantial investments in Europe, establishing new facilities in Portugal, Sweden, France, Ireland and Poland. This recent expansion is following the digital objectives set by European governments for 2030, which aim to improve digital skills, infrastructure, and innovation to sustain the region's competitive advantage.

Last week, TCS partnered with the Bank of Bhutan to modernise its digital core for enhanced customer service. The tech company will implement its TCS BaNCS Global Banking Platform to help the bank optimise operations and seamlessly integrate with the various public services within the digital ecosystem of the country, it said.