CitiusTech rolls out AI platform to serve global healthcare firms

Mumbai-based healthcare technology provider CitiusTech on Tuesday launched CitiusTech Knewron, a new artificial intelligence (AI) platform designed to help healthcare enterprises build, operate and scale trusted AI solutions. 

According to the company, the platform, developed from CitiusTech’s engineering centres in India, aims to set a new benchmark in healthcare-specific AI by addressing demands for accuracy, compliance, explainability and efficiency throughout the product lifecycle.

Speaking to TechCircle, Ramakrishnan Jonnagadla, Chief Technology Officer (CTO) – AI Engineering at CitiusTech, underlines India’s central role in the initiative. “India is the engineering hub for CitiusTech, and CitiusTech Knewron itself is being built from our India centres,” he said. 

“We are training thousands of engineers in AI engineering and scaling delivery capacity across Mumbai, Bangalore, Chennai, and Hyderabad. By tapping into India’s strong healthcare and AI talent pool, we are building not just delivery scale but deep expertise in healthcare-native AI product development,” he said, adding that India serves as the global delivery backbone for Knewron, powering deployments for clients across the world.

Unlike generic DevOps or AI orchestration tools, Knewron is tailored for healthcare-specific requirements, Ramakrishnan explained, “Where other platforms optimise for speed or coordination, Knewron enables safe, predictable, and healthcare-specific product development at scale, reducing rework while accelerating innovation.”

The platform integrates seven capabilities, including context engineering, persona-specific workbenches, healthcare-native workflows, organisational safeguards, protocol-driven integration with EMR and claims systems, explainability with auditable outputs, and human-in-the-loop oversight.

This healthcare-specific design is a key differentiator, he said. “Take claims automation. A generic AI tool might process claims data but fail to understand payer-specific edits, SNIP validations, or interoperability rules, resulting in rework and compliance risks. Knewron embeds domain context directly into workflows, ensuring outputs are aligned with healthcare standards, auditable, and deployment-ready from the start.”

Clients are expected to benefit from faster release cycles, improved compliance and measurable cost savings. “By embedding guardrails into workflows, teams spend less time fixing issues and more time innovating,” Ramakrishnan noted. The platform’s architecture covers global healthcare standards, including HIPAA, FDA, GDPR, MDR and OWASP security protocols, offering automated checks without slowing down development.

Knewron also includes agent-to-agent orchestration, where AI agents operate within governed frameworks and validate outputs against policy rules. If an output fails to meet requirements, it is routed for human review or corrected via configurable safeguards. “Unlike generic agent orchestration tools, Knewron focuses on accuracy, compliance, and auditability at every step,” Ramakrishnan said.

Looking ahead, CitiusTech plans to expand Knewron’s capabilities with prebuilt healthcare workflow studios, cognitive architectures for data ingestion and inference, and AI-Ops dashboards for agent lifecycle management. These additions will streamline complex healthcare deployments while ensuring compliance and reliability.