Airtel Business secures multi-year deal for the Indian Railway Security Operations Centre

Airtel Business has grabbed a multi-year contract from the Indian Railway Security Operations Centre (IRSOC) to deliver security services for the railway network. 

Indian railway services operate over 13,000 trains daily, serve more than 20 million commuters, and enable millions of digital transactions each day, while transporting over 1.5 billion tons of freight annually. It involves critical data, including sensitive customer identities, payment details, as well as key operational databases for ticketing, train tracking, freight, and signalling.

Under the deal, Airtel Business will build multi-layer protection to secure the railway's database. Airtel Business will also secure the end-to-end digital operations of the country’s railway services, which include 160,000 employees distributed across 26 locations. The technology stack will include market leader technologies along with cutting-edge ‘Make in India’ cybersecurity products, and deliver a sovereign, fully compliant and AI-embedded security ecosystem tailored for critical infrastructure protection. 

“Our robust security layer will advance security efficiency in ticketing and data management, shield all railway digital operations from evolving cyber threats while delivering safe and seamless digital services to millions of daily railway commuters,” said Sharat Sinha, CEO & Director – Airtel Business.

“Further, streamlining the operation and maintenance of information technology-related assets will improve service delivery and safeguard the interests of passengers by providing uninterrupted services,” added Dilip Kumar, executive director (information and publicity — Railway Board.

Airtel Business will be deploying its platform, Airtel Secure, which offers real-time monitoring. The framework also includes advanced endpoint detection and response solutions powered by AI, ensuring continuous monitoring and protection of devices.

With more than 190,000 critical infrastructure assets and inventories spread across multiple locations, the system brings patch and vulnerability management under a single window, offering live tracking and faster remediation. 

Airtel has also deployed next-generation monitoring systems, including AI-driven SIEM, SOAR, and UEBA, which leverage machine learning and behavioral analytics to predict and neutralize threats, achieving a mean-time-to-detect (MTTD) of under 20 seconds.