HSBC, Juspay partner to launch full-stack global payments platform for merchants

HSBC, one of the world’s largest banking and financial services organisations, on Thursday, partnered with Bengaluru-based Juspay to launch a first-of-its-kind acquiring platform designed for digital-first, global merchants. The collaboration combines HSBC’s global banking reach with Juspay’s deep expertise in building scalable payments infrastructure born out of India’s high-volume, high-reliability market.

The full-stack acquiring solution will enable HSBC to offer a unified, end-to-end payments experience that consolidates the entire value chain — from checkout and transaction processing to fraud management and settlement — into a single platform. It is aimed at helping global and Indian merchants access multiple payment methods through one provider, improving transaction success rates, reducing costs, and enhancing reliability.

“The acquiring platform we’re building with Juspay is a full-stack, future-ready solution that meets the fast-changing needs of today’s payments landscape,” said Lewis Sun, Global Head of Domestic and Emerging Payments at HSBC. “This all-in-one solution removes the complexities of managing multiple payment methods for our clients, allowing them to focus their time and energy on growing their businesses.”

The partnership highlights how Indian fintechs are increasingly shaping global financial infrastructure. Juspay, one of India’s leading payments technology companies, processes more than 300 million daily transactions and handles over $1 trillion in annualised payment volume with 99.999% reliability. Its platforms power over 500 leading global enterprises and banks, including several marquee Indian digital commerce players.

“We’re excited to partner with HSBC and set a new benchmark for acquiring by demonstrating how banks and fintechs can co-create high-performance, future-ready infrastructure,” said Sheetal Lalwani, Co-founder and COO of Juspay. “Together, we are building a platform that bridges institutional scale with the agility of modern technology.”

The unified platform offers native and customised checkout experiences, smart routing for transactions, support for local and global payment methods, and comprehensive tools for fraud detection, chargebacks, reconciliation, and settlement.

For HSBC, the tie-up represents a strategic step in expanding its digital payments capabilities and deepening its engagement with fintech partners in India — a market seen as a hub for next-generation payments innovation. The collaboration also aligns with HSBC’s efforts to support global merchants navigating the complexities of cross-border commerce.

Headquartered in London, HSBC operates in 57 countries and territories, with assets of US$3.21 trillion as of June 2025. Juspay, founded in 2012 and headquartered in Bangalore, is backed by global investors and has rapidly emerged as a cornerstone of India’s digital payments ecosystem.