Infosys launches AI-first model to help enterprises modernise GCCs

India’s second-largest IT services firm Infosys on Monday unveiled an AI-first global capability centre (GCC) model aimed at helping enterprises set up new centres and modernise existing ones into AI-driven operational hubs. The offering, announced in a BSE filing, brings a structured, end-to-end framework covering strategy, entity formation, hiring, operational readiness and scalable talent models.

The Bengaluru-based IT major said the new model is designed for organisations looking to expand their GCC footprint or upgrade legacy centres to support emerging workloads. 

“Our AI-first approach, comprehensive GCC lifecycle capabilities and global delivery excellence uniquely position us to help clients unlock new value,” said Satish HC, executive vice-president and chief delivery officer at Infosys. 

“Our dedicated GCC practice will offer speed, scale and strategic depth essential for the next wave of enterprise transformation,” he added.
Infosys said the structure integrates three of its core AI offerings—Agentic Foundry for building production-grade AI agents, EdgeVerve AI Next as the platform layer, and Infosys Topaz to embed AI-led services across the GCC lifecycle. Key features include end-to-end GCC setup management, AI-enabled operational improvements and talent development.

“Infosys has outlined a GCC approach that brings together its technology partnerships, investments in AI and innovation labs, plug-and-play infrastructure, and broad talent model, to support enterprises across the GCC lifecycle, from setting up new centers to transforming existing ones,” Hrishi Raj Agarwalla, Vice President – GCC research, Everest Group, said in a statement.

The announcement comes as Infosys reported a 13.2% year-on-year rise in consolidated net profit to ₹7,364 crore for the September quarter (Q2FY26), buoyed by a strong large-deal pipeline and broad-based growth across verticals. Revenue from operations rose 8.6% Y-o-Y to ₹44,490 crore, led by financial services and manufacturing.