Karnataka Bank, IBM collaborate to modernize digital infrastructure with new API platform

Karnataka Bank Limited has partnered with IBM to upgrade its digital banking systems and build an API-driven platform to improve service delivery. The bank adopted IBM Cloud Pak for Integration on Red Hat OpenShift, with implementation support from IBM’s ecosystem partner Fyrii and the IBM Customer Success Team.

The new platform is designed to help the bank manage high volumes of digital activity while lowering operating costs. By moving to a container-based setup suited for microservices, the bank reports a 50 percent rise in scalability and a 30 percent reduction in operational expenses. The system also helps the bank manage API traffic more efficiently through digital gateways.

According to the bank, the upgraded API layer supports faster rollout of services in areas such as payments, loans and third-party integrations. It also enables secure links with internal and external systems, including government and regulatory platforms such as UIDAI, CERSAI, GST, Reg-Tech and CBDT. The API framework further allows external partners to access the bank’s AI foundation models through an AI Gateway to support new digital use cases.

Venkat Krishnan, Chief Information Officer, Karnataka Bank Limited, said, “With IBM Cloud Pak for Integration on Red Hat OpenShift, we now have an agile and secure platform that allows us to scale operations across India, simplify system management, and reduce costs—all while improving the overall customer experience,” he added.

“Karnataka Bank’s modernization showcases how intelligent automation and integrated systems can reduce complexity, boost efficiency and accelerate the delivery of secure, reliable digital services at scale,” said Viswanath Ramaswamy, Vice President, Technology, IBM India & South Asia.

Fyrii led the implementation with support from IBM Expert Labs. Fyrii’s Co-founder and CEO, Padma Subramanian, said the collaboration helps the bank advance its digital transformation plan by enabling secure API-based services and smoother platform integration.