It’s a wrap: News this week (March 9–13)

AI in India is rapidly shifting from experimentation to systems that are expected to run the business. Across developments this week, the common thread is execution: services firms are packaging agentic AI for enterprise workflows, fintech is pushing agents into revenue operations, manufacturers are demanding sovereign AI stacks for sensitive data, and “Physical AI” is being built and tested in real-world industrial settings—not just in slide decks.

HCLTech and Google Cloud bet on agentic AI at enterprise scale

HCLTech expanded its partnership with Google Cloud to build custom AI agents using Gemini Enterprise and Gemini models, while deepening Google Workspace use for collaboration, security, and AI-led operations. The company said the program is designed to accelerate adoption and support 2,000+ GenAI-led customer engagements, and that some agents are already listed on Google Cloud Marketplace. It also outlined product-focused work through its AI Force platform, integrating with Gemini models and Gemini Code Assist, plus cloud migration and security services around Oracle, SAP, and VMware transitions to Google Cloud. 

Razorpay brings agents into the money layer of commerce

Razorpay launched what it called the world’s first Agent Studio for payments, built using Anthropic’s Claude Agent SDK, alongside an Agentic Experience Platform aimed at simplifying merchant onboarding, integrations, and financial workflows. The company positioned these as practical automation—agents that can recover abandoned carts, retry failed subscriptions, respond to disputes, and forecast cash flow—delivered through a marketplace-plus-builder model that doesn’t require merchants to write code. The first set of “production-ready” agents includes cart conversion, dispute response, subscription recovery (voice-driven), and cashflow forecasting, with integrations across tools like Shopify, WhatsApp, Slack, Tally, and QuickBooks. 

Bosch SDS and NxtGen make the case for sovereign industrial AI

Bosch Software and Digital Solutions (Bosch SDS) partnered with NxtGen to launch a sovereign industrial AI cloud focused on Industry 4.0 use cases such as digital twins, predictive maintenance, and AI-led manufacturing intelligence. The pitch is sovereignty plus performance: Bosch’s industrial AI and engineering platforms combined with NxtGen’s sovereign cloud, GPU-as-a-Service, and edge data-centre infrastructure—so enterprises can run AI workloads within India while meeting data residency and regulatory needs. The companies also plan a Digital Twin–Manufacturing Cloud, and emphasized flexible deployment models, including edge data centres and cloud-at-customer setups where GPU infrastructure can sit on customer premises while being centrally managed.

Infosys and Incora target AI-driven resilience in aerospace supply chains

Infosys and Incora announced a multi-year collaboration to deploy AI across Incora’s global aerospace and defense supply chain operations spanning 60+ countries. Infosys will implement capabilities using its Infosys Topaz portfolio, alongside the EdgeVerve AI Next Platform to support generative-AI services and applications. The core work is integration-heavy: harmonising data and workflows across Incora’s multi-ERP environment to improve forecasting, inventory management, operational response, and decision-making across procurement, logistics, and planning—without disrupting current systems. 

TCS and Google Cloud take “Physical AI” to the factory floor

TCS launched its seventh Gemini Experience Centre at its Innovation Hub in Troy, Michigan, with Google Cloud, focused on Physical AI for manufacturing. The centre is designed to help manufacturers test and scale industrial AI applications for safety, quality, and operational efficiency—explicitly aimed at moving beyond isolated pilots. TCS said the work is anchored in a Physical AI Blueprint that integrates AI-powered quadruped and humanoid robotics with sensing, edge intelligence, and secure cloud orchestration, showcasing use cases like autonomous patrolling, anomaly detection, PPE compliance monitoring, intelligent inspection, and predictive equipment health monitoring. TCS and Google Cloud also said they plan to expand the network to 13 centres by end-2026.