TCS renews Swissport pact to scale AI, cloud-led operations

Tata Consultancy Services (TCS) has expanded its long-running partnership with aviation services firm Swissport International by five years, the Indian IT firm said in an exchange filing on Friday.

Under the renewed Swissport agreement, TCS will drive modernisation of the company’s global technology landscape, scaling AI-led services, data platforms and hybrid cloud operations. The engagement is aimed at improving operational resilience and efficiency across Swissport’s ground handling operations amid a rapidly evolving aviation environment.

TCS said it will deploy AI to strengthen IT service management, enhance service delivery consistency and improve employee experience in mission-critical operations. The two companies have worked together for over a decade, during which TCS helped build a digital backbone integrating data, automation and user-centric systems, resulting in improved turnaround times and operational visibility.

Dave Lynch, group CIO at Swissport, said the partnership has been central to building a strong technology foundation for its global operations and will support future innovation and growth. Arun Pradeep Surendra Mohan, business head for travel, transportation and hospitality at TCS (EMEA & APAC), said the renewed deal will help scale co-created AI and cloud solutions to deliver “agility, reliability and future-ready capabilities”.

Notably, in recent weeks, the IT major is accelerating its deal momentum in Europe with a string of AI- and cloud-led partnerships spanning aviation, industrial technology and enterprise learning, underlining the region’s growing strategic importance.

A day earlier, TCS signed a strategic agreement with ABB to deepen collaboration across IT infrastructure, industrial AI and engineering. The partnership combines ABB’s strengths in electrification and automation with TCS’s capabilities in AI, data and engineering to drive next-generation industrial applications and operational resilience.

TCS has also entered a multi-year partnership with UK-based Pearson to deliver AI-powered learning and assessment solutions aimed at building future-ready workforces. Additionally, the company recently partnered with Spain-based Amadeus to develop next-generation airline retailing platforms, including cloud-native and AI-enabled systems.

Taken together, the deals signal TCS’ sharpened focus on large, transformation-led engagements in Europe, anchored around AI, cloud modernisation and platform-driven services across key industries.