Alkami expands India GCC to drive AI-led banking

US fintech Alkami Technology, Inc. is scaling up its India engineering hub to boost global product development and support the next wave of AI-led digital banking. The company on Tuesday said it is expanding its India Global Capability Center (GCC), doubling down on engineering and data talent as banks and credit unions accelerate their shift to modern, cloud-based platforms.

The Nasdaq-listed fintech had earlier set up its India GCC in partnership with Summit Consulting, part of ANSR, marking a key milestone in its global expansion strategy.

Alkami said the National Capital Region (NCR) was chosen for its deep pool of fintech and banking technology talent. “By investing in this region, we are strengthening our ability to move faster, scale thoughtfully, and deliver the technology that financial institutions need to compete and grow,” said Alex Shootman.

The India hub will focus on platform engineering, data intelligence and cloud architecture, with an emphasis on security across layers. It will support Alkami’s Digital Sales & Service Platform (DSSP), which serves more than 300 financial institutions and over 22 million users, primarily in the US.

The expansion comes as financial institutions increasingly look to embed artificial intelligence into customer journeys. Alkami is betting on what it calls “anticipatory banking”—a model that uses behavioural data and AI to predict customer needs and deliver proactive, personalised experiences.

“The depth of engineering talent and the strength of the technical ecosystem in this region of India will help us scale our platform and advance our AI-driven capabilities,” said Deep Varma.

Industry data cited by the company underscores the shift: nearly half of digital banking users want their primary financial provider to better anticipate their needs, while many are willing to switch for a superior digital experience.
Alkami’s India country lead Manoj Kumar said expanding the engineering footprint will help bridge product strategy and execution, enabling faster rollout of scalable, secure capabilities aligned with evolving customer expectations.

Alkami’s expansion comes amid a broader surge in global firms setting up capability centres in India, particularly for AI, data engineering and product development. Companies are increasingly leveraging these centres not just for cost efficiency, but for innovation-led growth and faster go-to-market.

Earlier this year, US-based bank US Bancorp announced plans to set up its first India GCC in Chennai, while France-headquartered pharmaceutical giant Sanofi is scaling up its Hyderabad hub with a focus on AI and R&D. US-based software firm Sonatype has also set up a GCC in Hyderabad to drive cloud security and AI innovation. In manufacturing, Luxembourg-based steel major ArcelorMittal has launched centres in Pune and Hyderabad, while UAE-based real estate developer DAMAC Group is building out its India tech hub. 

India hosts over 1,700 GCCs employing nearly 2 million people, with the ecosystem expected to cross 2,400 centres and $100 billion in value by 2030.