It’s a wrap: News this week (April 20 – 24)

Enterprise tech players packed the week with major AI-led announcements, from cloud infrastructure and chip strategy to software engineering and customer experience tools. Infosys, Cognizant, Adobe, and AWS all signaled that AI is moving deeper into core enterprise workflows, backed by fresh partnerships, product updates, and business plans.

Infosys bets big on OpenAI, books strong Q4

Infosys has signed a collaboration with OpenAI to help enterprises modernise software development using OpenAI's frontier models and Codex. The tie-up aims to enable companies to adopt AI across their software engineering pipelines at scale. On the financials, Infosys posted Q4 revenue growth of 13% and profit growth of 21% year-on-year. The company declared a dividend of Rs 25 per share and outlined hiring plans for FY27, targeting 20,000 fresher additions. Together, the results and the OpenAI deal signal that Infosys is pushing AI adoption both internally and as a service to clients.

Cognizant partners with OpenAI to scale Codex in enterprise engineering

Cognizant has entered a partnership with OpenAI to expand the use of Codex in enterprise software engineering. The goal is to take AI-assisted coding beyond pilots and integrate it into day-to-day engineering work at client organisations. Cognizant joins Infosys in partnering with OpenAI around Codex, reflecting a wider trend of large IT services firms embedding AI coding tools into their delivery models.

Adobe launches AI Agent for customer experience workflows

Adobe has introduced the CX Enterprise Coworker, an AI agent built to handle and coordinate customer experience workflows across enterprise teams. Alongside this, the company released a set of new AI-powered tools designed to help businesses manage customer engagement operations more efficiently. The move positions Adobe's platform as an end-to-end system for enterprises looking to automate and connect their customer-facing processes.

AWS unveils Trainium3 and Graviton4 at Bengaluru Summit

AWS announced Trainium3, its purpose-built AI training chip, and Graviton4, its latest general-purpose compute processor, for the Indian market at its annual Bengaluru Summit. The announcements were part of a broader session where AWS laid out its AI infrastructure and chip strategy for the region. Both chips are targeted at enterprises running large-scale AI and cloud workloads, as demand for dedicated AI compute continues to grow in India.