TCS wins technology mandate for JFK Airport's New Terminal One

Tata Consultancy Services (TCS) has been selected as the technology and innovation partner for the New Terminal One at New York's John F. Kennedy International Airport (JFK), expanding its presence in the global aviation sector as airports increasingly invest in AI-driven operations and digital passenger services.

Under the partnership announced on Tuesday, TCS will build and manage the digital technology backbone for the new international terminal, supporting passenger processing systems, AI-enabled IT operations, enterprise applications, cybersecurity and infrastructure management.

The engagement is part of the Port Authority of New York and New Jersey's $19 billion redevelopment of JFK Airport, one of the largest airport modernisation programmes in the United States. The transformation includes two new terminals, upgrades to two existing terminals, a new ground transportation centre and a redesigned road network.

TCS said it will help develop a next-generation airport operating model using its proprietary Cognix and ignio platforms to provide airlines and terminal operators with end-to-end visibility across passenger processing, baggage handling, security operations and IT infrastructure.

The company said the platform is expected to improve operational efficiency, lower airline operating costs and deliver a more seamless travel experience for passengers through AI-enabled monitoring and predictive operations.

"New York City and global travellers deserve an international airport terminal that offers an extraordinary experience," said Jennifer Aument, Chief Executive Officer of The New Terminal One.

Amit Bajaj, President, North America at TCS, said airports are evolving into integrated digital ecosystems where AI, hospitality, retail and operational technologies work together to create personalised passenger experiences.

The mandate adds to TCS' growing portfolio of large infrastructure-led digital transformation projects, particularly in transportation, travel and hospitality, where enterprises are increasingly adopting AI to improve customer experience and operational resilience.

The announcement comes days after TCS reported strong June-quarter results, posting $9.5 billion in total contract value (TCV), driven by continued demand for AI-led enterprise transformation. The company said its AI business has reached an annualised revenue run rate of $2.6 billion, reflecting growing adoption of AI across cloud, infrastructure and business operations.

TCS has also been expanding its AI capabilities through strategic partnerships and large infrastructure engagements. Earlier this week, the company signed a multi-million, multi-year agreement with ABB to transform the industrial technology company's global network operations using AI-driven automation and network-as-a-service capabilities.

With airports increasingly investing in digital infrastructure to manage rising passenger volumes and enhance operational efficiency, the latest engagement strengthens TCS' position in the fast-growing market for AI-enabled transportation technology.