Freshworks updates messaging platform with co-browsing, Facebook Messenger integration

Shweta Sharma

Cloud-based business software firm Freshworks has launched a software update to its business-to-consumer messaging platform Freshchat. ....

25 January, 2019

Freshworks' India arm turns a profit in FY18 but revenue growth slows

Vijayakumar Pitchiah

Freshworks Technologies Pvt. Ltd, the wholly owned Indian subsidiary of cloud-based customer engagement platform Freshworks Inc., ....

15 January, 2019
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Zendesk’s Adrian McDermott on building CRM tools for next-gen companies

Anand J

US-headquartered Zendesk is one of the largest companies in the customer experience space globally. Listed on the New York Stock ....

21 December, 2018

Freshworks strengthens top deck, appoints info and security chiefs

Kavya Kothiyal

US business software provider Freshworks Inc. said it has appointed Prasad Ramakrishnan as information chief and Shivanath Somanathan ....

15 November, 2018

Salesforce turns to SMEs in smaller cities to boost growth in India

Anand J

Smaller cities and small & medium enterprises (SMEs) are likely to drive Salesforce’s next phase of growth in India, ....

11 September, 2018

It's only August but 2018 is already the best year for Indian unicorns

Dearton Thomas Hector

More unicorns have emerged out of India in the first seven months of 2018 than in any previous year, as venture capital investors ....

10 August, 2018
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In 5 years, we expect India to be the largest market by revenue: Zoho CEO Vembu

Anand J

After fairly good growth in the 2000s, cloud-based business software firm Zoho Corporation grew at an accelerated pace in the ....

11 April, 2018

Exclusive: Mobile marketing and consumer rewards startup Crownit raising fresh funds

Vijayakumar Pitchiah

Gurgaon-based GoldVIP Technology Solutions Pvt. Ltd, which runs mobile-based marketing and customer rewards management platform ....

4 April, 2018

CapitalG is a big believer in SaaS firms targeting global markets: India head Kaushik Anand

Priya Prasad

California-headquartered CapitalG, a growth equity fund floated by Google's parent firm Alphabet Inc, makes late-stage investments ....

28 March, 2018