Market research firm Gartner Inc. has predicted that artificial intelligence (AI) will eliminate by 2030 as much as 80% of project management tasks that are handled manually at present.
AI will improve the outcomes of tasks such as data collection, analysis and reporting, which make up a large proportion of the programme and portfolio management (PPM) discipline, Gartner said in a statement.
According to Gartner's research vice president Daniel Stange, AI is likely to change how PPM leaders in an enterprise will leverage technology to support their goals.
“Right now, the tools available to them do not meet the requirements of running a digital business,” Stang said.
The report claims that while there is an absence of a digital platform, tool or software to manage activities of PPM leaders, such tools or software are expected to surface in 2019.
Explaining how AI will help improve these processes, Stang said that infusion of AI will help speed up the data collection, analysis and reporting processes and make them accurate.
“Using conversational AI and chatbots, PPM and programme management office (PMO) leaders can begin to use their voices to query a PPM software system and issue commands, rather than using their keyboard and mouse,” Stang said.
“As AI begins to take root in the PPM software market, those PMOs that choose to embrace the technology will see a reduction in the occurrence of unforeseen project issues and risks associated with human error.”
Gartner also said that while the first iterations of such software are going to focus on incremental changes to user interface, later versions will look at helping them take better decisions so that these leaders can become better managers.
By 2023, technology providers focused on AI, virtual reality and digital platforms will disrupt the PPM market and cause a clear response by traditional providers, the research firm said.
The report also said that the infusion of AI in these processes will force PPM leaders to hire teams who can manage the AI systems.