German business software maker TeamViewer has announced its support to US-based Zebra Technologies’ remote control event injection service for Android devices. The service allows approved remote control applications to have full control of a device screen and inject key and touch events into the system while performing remote troubleshooting.
TeamViewer now supports select Android-based Zebra handheld computers, tablets, wearable and vehicle-mounted computers, interactive kiosks and point-of-sale devices running Zebra Mobility Extensions (Mx) 8.3 or higher. Zebra aims to empower those on the front lines in retail, healthcare, transportation and logistics, manufacturing and other industries.
Under the partnership, Zebra’s recently introduced application programme interface (API) – remote control event injection service – can be leveraged within leading mobile device management, unified endpoint management and enterprise mobility management platforms, including TeamViewer integration partners IBM MaaS360, MobileIron, Microsoft Intune, Sophos, Blackberry, AppTec360, and Boss.
TeamViewer said that administrators and business managers can now access their front-line Zebra devices from within their chosen endpoint management platform, unifying remote access and support efforts while maintaining a high level of security and auditability of access.
Last week, online collaboration tools provider TeamViewer said it had integrated its meetings tools with Zoho Corp.’s customer relationship management (CRM) platform.
Last month, the company had said that it is teaming up with Sophos to offer IT administrators a solution for initiating remote troubleshooting sessions within the endpoint managements firm’s mobile platform.
The integration can be set up directly in the Sophos console. Anyone using UK-based Sophos’ mobile platform, either virtually in the cloud or on-premises, can initiate remote support sessions to resolve end-user issues faster with this integration.
In April, the company had built a new starter kit, which it claims will help customers implement Internet of Things (IoT) applications faster.
The firm said in a statement that its solution will not require companies to spend time on and make additional investments for implementing a concept phase and a pilot project.