Information technology (IT) services) TCS announced on Monday that it has helped Extreme Networks with its launch of ExtremeCloud IQ cloud management platform while also enabling it to adapt to a flexible consumption-as-a-service subscription model.
The San Jose, California-based company had chosen TCS as a strategic partner for digital transformation. The project required changes in processes and underlying systems across the customer engagement lifecycle, including offer creation to marketing, sales, fulfillment, and renewals. In addition to these changes, new capabilities like subscription billing, and new business performance metrics were also introduced.
“Our growth strategy has significantly increased our share of the subscription market. Our partnership with TCS enabled a seamless implementation of a subscription-based model, allowing our business to immediately adjust to demand for e simplified billing and seamless as-a-service solutions when we brought our ExtremeCloud IQ cloud management platform to market. This improves our customers’ experience while giving us the flexibility and capability to enable growth and reduce risk,” Padraig Hayes, Vice President Controller – Finance, Extreme Networks said in a statement.
Earlier this year, TCS helped Extreme Networks complete its post-merger integration of Aerohive Networks into its ecosystem. The successful integration has resulted in a unified customer experience and added critical cloud management and edge capabilities to Extreme's portfolio of end-to-end edge to cloud networking solutions.