Fiat Chrysler outsources its first India digital hub to Wipro

Fiat Chrysler outsources its first India digital hub to Wipro
Photo Credit: Reuters
15 Jan, 2021

Information technology (IT) services company Wipro on Friday said it has been chosen as the technology service partner for Italian automobile giant Fiat Chrysler Automobiles (FCA) in India.

Wipro will source and build a talent pool of over 1,000 professionals for the FCA’s new digital hub to meet the company’s specific needs and growth agenda in the region.

The deal, financial terms of which were not disclosed, will have FCA establish its first global digital hub in the country at Hyderabad.

“This partnership will help us leverage Wipro’s global IT expertise to develop new-age mobility solutions and services. Wipro will serve as a strategic technology services partner to build a high-performance digital engineering team that closely maps our needs to innovate and enhance our customers’ experience, Karim Lalani, head, FCA ICT India said.

The digital hub, called FCA ICT India, will support the company’s information and communication technology operations to focus on delivering mobility services and help FCA achieve its goal to enhance customer centricity through digital transformation, as per a statement.

Read: New tech hub will help Fiat Chrysler become more customer-centric: CIO Mamatha Chamarthi

“We will help catalyze FCA’s transformation and innovation by leveraging our global technology partnerships, in-house IPs and accelerators in the automobile sector,” Ashish Saxena, head of manufacturing at Wipro said.

FCA ICT India will enable Wipro to provide solutions towards operational challenges to ensure productivity remains unaffected, the statement said, adding that the partnership will fulfil the need for increased speed of delivery, heightened risk management processes and better control.

Bengaluru-headquartered Wipro on Wednesday reported a 20.8% rise in its latest quarterly profit, a period that precedes a major rejig of service lines and markets at the company.

The demand environment, CEO Thierry Delaporte, had said was steadily improving, especially for digital transformation, digital operations, and cloud services.

Revenue rose marginally, 1.3% to Rs 15,670 crore.

Mid-December, London-based FCA had announced that it will invest $150 million to set up the global digital hub in Hyderabad, which will be the carmaker’s largest innovation and technology facility outside the North America and EMEA regions.

FCA started operations in India two decades ago.