While the COVID-19 crisis has made speed a priority for many organizations, it has also reinforced how difficult speed is to harness. Once organizations galvanize identity, being digital helps them to optimize for speed. However, speed needs to be associated with one single goal at all times; delivering user/customer/business value. They need to enable a network of empowered, dynamic teams to find pockets of value, including at the company’s “edges” where employees are closest to customers.
Sameer Shetty, EVP and Head - Digital Banking, Axis bank
Murali Rao Manduva, Chief Technology Officer at DCB Bank
Dheemant Thacker, Digital Banking Head, Ujjivan Small Finance Bank
Jaideep Mehta, CEO, Mosaic Digital & Head - Mint