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Zensar renews contract with San Diego city

Zensar renews contract with San Diego city
Photo Credit: 123RF.com
16 Aug, 2021

Pune based software and services company Zensar Technologies has signed a four year, multi-million-dollar contract with the City of San Diego.  

The contract announcement comes months after Zensar said it is merging four of its American step-down subsidiaries. The merger was expected to streamline the company’s business lines. 

As part of the agreement, Zensar will deploy workplace and enterprise compute management IT services solutions for the city.  

"This new agreement expands our successful partnership with City which started in 2018, bringing in exceptional value and cost benefits to the City's constituents," Harjott Atrii, executive vice president and head, Digital Foundation Services and Hi-Tech and Manufacturing, Zensar Technologies, said in a statement. 

Zensar will deploy solutions to support over 1,000 city servers and associated storage that hosts 300 applications associated with the city’s services. 

The company will provide support systems for the public cloud, which includes support for departmental call centers, disaster recovery capabilities and more secure data storage.  

Read: Zensar to merge US-based step-down subsidiaries

In terms of the workplace capabilities, Zensar’s solutions include a service desk which will act as a central core for over 5,000 service desk calls received each month.  

Zensar will also provide end user support for the government related 18,000 desktops, laptops and printers, as well as mobile support for the 6,000 mobile devices.  

Zensar first engaged with the city of San Diego in April 2018, which was a four-year deal that was renewed this year.  

With the renewal of the contract, Zensar will look to modernize San Diego’s core systems through deploying its “Smart City" framework. This will be enabled through a cloud-first strategy along with AI based autonomics tools, Zensar said.  

“We look forward to several new projects to help enhance the City's Data Center as well as ensure the 11,000-plus city employees have the right tools to do their jobs efficiently,” Todd Gloria, the Mayor of San Diego, said.

Zensar will also support education in STEM subjects for the youth of the city as part of its CSR initiatives.