
AI agents and the road to India’s $5 trillion economy


India stands at a turning point, where ambition and opportunity intersect. As we set our sights on achieving the bold goal of a $5 trillion economy, the pressing question is, how do we turn this vision into a practicality? The conventional frameworks are no longer enough. We need transformative enablers, and at the forefront of this shift is artificial intelligence (AI).
Today, AI is revolutionizing industries, sparking innovation, and unlocking unprecedented possibilities. However, there’s still a long way to go. The NASSCOM AI Adoption Index places India as an "Enthusiast" on the maturity scale, with a score of 2.45, indicating that while we have the tools, we’re still navigating the path to fully harness AI’s potential. By 2026, key sectors such as industrials, automotive, healthcare, and BFSI are projected to contribute 60% of AI-driven GDP value, but realizing this requires us to accelerate our efforts and scale our ambitions.
Fortunately, the momentum is building. Initiatives like the IndiaAI Mission, coupled with growing private sector investments, are laying the groundwork for a thriving AI ecosystem. Research by IDC predicts that AI-driven economic activity will contribute $19.9 trillion globally by 2030, driving 3.5% of global GDP. For every dollar spent on AI, $4.60 will ripple through the economy in indirect and induced effects.
The challenge now lies in execution - integrating AI into the core of our industries, breaking silos, and ensuring its benefits extend across every corner of the economy. The opportunity before us is immense. It requires leaders and decision-makers across levels to harness AI's power to drive growth while fostering an inclusive and sustainable future. Let’s explore the role of AI in reshaping diverse industries.

Transforming the Insurance Sector with AI
AI agents are reshaping the insurance industry by streamlining claims processing, fraud detection, risk assessment, and policy personalization. For instance, in health insurance, AI accelerates claims approval by quickly analyzing medical data, while in life insurance, it improves underwriting through genetic and lifestyle insights. Fraud detection is enhanced as AI flags suspicious patterns in real time, reducing fraudulent claims. In property insurance, predictive analytics use weather and geographic data for more accurate risk pricing. AI also allows for personalized premiums in auto insurance, adjusting based on individual driving behavior. Through these innovations, AI is boosting efficiency and creating a more customer-centric, dynamic insurance experience.
Transforming the Financial Sector with AI
AI agents are driving major advancements across banking, insurance, and fintech, with a focus on fraud detection, credit risk management, and customer experience. In banking, AI is enhancing fraud detection by analyzing transaction patterns in real-time to flag suspicious activities. Credit risk management is also benefiting from AI’s ability to process vast amounts of data, providing more accurate credit scoring and reducing defaults. In fintech, AI-powered chatbots and digital assistants offer personalized, 24/7 customer support, improving overall engagement and satisfaction. By leveraging AI, the financial sector is becoming more secure, efficient, and customer-focused, laying the foundation for a more resilient and responsive industry.
Revolutionizing Manufacturing with AI Agents
AI is changing the way manufacturers operate, making processes faster, smarter, and more sustainable. AI acts as the brain behind machines that can predict their own maintenance needs, saving time and preventing unexpected breakdowns. Supply chains are getting a major boost too. AI is improving demand forecasts, cutting down on waste, and making sure resources are used more efficiently. On the production line, AI-powered robots are ramping up output without sacrificing quality, enabling manufacturers to scale up quickly. This change is driving smarter, more sustainable operations, producing more with less, and maintaining a competitive edge in an ever-evolving market.

Catalyzing Innovation in Retail and E-Commerce
AI agents are reshaping the retail and e-commerce sectors by personalizing customer experiences, optimizing logistics, and creating seamless omnichannel journeys. From recommending products tailored to individual preferences to managing inventory more efficiently, AI is driving growth by enhancing both customer satisfaction and operational efficiency. By analyzing vast amounts of customer data, AI predicts demand, ensuring stock levels are optimized and orders are fulfilled on time. With AI, retailers are able to deliver a more personalized experience and streamline operations, ultimately boosting market competitiveness and improving the bottom line.
Driving Skills Development and Employment Creation
AI is transforming industries, paving the way for the future workforce. By powering reskilling and upskilling efforts, AI is helping India’s workforce stay ahead of the curve and bridge the growing talent gap. As AI takes over repetitive tasks, it’s also creating entirely new roles, driving the need for fresh skill sets. This shift is pushing both businesses and educational institutions to rethink how they prepare workers for tomorrow’s jobs. With AI continuously evolving, it’s opening up a world of opportunities to harness India’s talent and build a workforce that’s ready to thrive in a rapidly changing landscape.
Paving the Way to a New Era of Progress
AI agents hold immense potential to drive India’s growth and innovation, helping us move closer to our $5 trillion economy goal. But it’s not just about having the technology at our fingertips; the real impact will come out of how we use it to create real value across industries, big and small. For this to happen, collaboration is key. The partnership between government, businesses, and academia will play a critical role in shaping an AI ecosystem that’s inclusive and accessible for everyone. Moving forward, we must adopt AI in a way that’s thoughtful, ethical, and scalable, so that it supports both our economy and sustainability. The journey ahead is full of opportunities, and it’s up to us to come together and make the most of them.


Rajesh Sinha
Rajesh Sinha is Founder and Chairman of Fulcrum Digital.