Denmark-based retailer signs up TCS for long-term digital transformation deal

IT services firm TCS has been chosen by Denmark-headquartered retailer Sailing Group for its digital revamp. Under this long-term strategic partnership, TCS will help the Salling Group’s cloud adoption journey and subsequently stabilise the operations with the aim of driving more agility, scalability, and sustainability.

The collaboration will cover Salling Group’s 2,100 stores, brands, and 68,000 employees across Denmark, Poland, Germany, Estonia, Lithuania, and Latvia. It also includes BR, a nationwide toy store chain, franchise quick-service restaurants Carl’s Jr. and Starbucks, and grocers føtex, Bilka, Netto, and RIMI Baltic.

TCS will support the retail group’s digital transformation, focusing on enhancing the e-commerce platform to be more responsive to the evolving consumer demands. The Mumbai-headquartered IT firm will leverage its Artificial Intelligence-enabled cloud operations solution, Cloud Exponence, to deliver managed services in hybrid cloud environments. According to TCS, the solution reduces cloud management overheads, offers a consistent service delivery experience, and provides full-stack infrastructure services.

“Our partnership with TCS will help us better respond to their changing needs and do so responsibly and sustainably. This partnership helps us drive our ‘Aspire 28’ strategy that includes goals of more stores, acquisitions and mergers in existing and new markets,” said Alan Jensen, CIO, Salling Group.

TCS has been present in Denmark for the past 30 years. Currently, over 20,000 TCS employees support enterprises in the Nordics, driving growth and transformation for some of the region’s top multinationals in sectors such as banking, financial services, insurance, telecom, and hi-tech. 

Salling Group is an esteemed and successful retail group with a century long legacy, playing a vital role in the Danish community and across Europe,” said Vikram Sharma, Country Head, TCS Denmark. “We will bring our global retail experience and technical prowess to help Salling Group build resilience and unlock new technologies to help drive their strategic goals.”

Additionally, TCS today announced that it has partnered with Paris-headquartered Council of Europe Development Bank (CEB), to modernize its operations. As part of this collaboration, TCS will deploy TCS BaNCSTM for Reconciliations to help the bank streamline complex transactions and automate key reconciliation processes using artificial intelligence and automation.

The solution will provide real-time visibility and greater transparency, while reducing manual effort and turnaround times. The Bank will also be equipped with the tools needed to automate critical tasks such as file loading, extraction of PDF statements, and reconciliations for unmatched entries.