HGS opens new experience centre in the Philippines, set to generate 1,000 jobs

Hinduja Global Solutions (HGS) has opened a new intelligent experience hub in the capital city of the Philippines, Manila. Additionally, HGS will be creating more than 1,000 new jobs in the region over the next 24 months in the areas of business services and digital transformation.

The new center has an initial capacity of 1,500 seats and can accommodate up to 3,000 employees in two shifts; this centre will support clients with service delivery. The new hub consolidates HGS’ teams from across the city in a single environment. According to to HGS, it is designed to support technology-driven business needs and new delivery models; the hub features collaborative spaces for clients. With this addition, HGS now operates two facilities in Manila and four across the Philippines. 

“The Philippines has been an integral part of HGS’ growth story for over two decades, and this new intelligent experience hub marks yet another important milestone in our commitment to this region,” said Giridhar GV, CEO – APAC and Global CHRO, HGS. “The center embodies the fusion of human expertise with AI and empathy-driven innovation to deliver seamless, personalized solutions from one of the world’s most dynamic talent ecosystems. It’s not just a technology investment but a strategic move toward orchestrating meaningful, intelligent experiences that resonate with our clients and their customers.”

Notably, in August, HGS leaders met with Philippine President Ferdinand Marcos Jr. As part of the meeting, HGS signed a letter of intent with the Philippine government, committing to expand its operations and investments in the country.

Beyond the Philippines, HGS has a presence in eight countries. It has 18,472 employees and 33 delivery centres. For the year ended March 31, 2025, HGS had total income of Rs. 4,958.8 crore ($ 586.1 million).