Infosys, DNB expand pact to modernise anti-money laundering and fraud operations

Infosys has expanded its strategic collaboration with Norway-based DNB Bank ASA to modernise the bank's financial crime operations by consolidating multiple legacy systems onto the NICE Actimize X-Sight Enterprise platform.

Under the engagement, Infosys will serve as the systems integration partner, leading enterprise architecture design, platform integration and data migration as DNB seeks to streamline anti-money laundering (AML), fraud monitoring, customer screening and due diligence processes through a unified cloud-native platform.

The move comes as financial institutions globally face growing pressure to strengthen financial crime detection capabilities amid increasingly sophisticated fraud schemes and tighter regulatory scrutiny.

Infosys said the modernisation programme will replace fragmented systems with an intelligence-driven operating model powered by artificial intelligence, advanced analytics and automation. The implementation will integrate NICE Actimize's AML and fraud management solutions, providing DNB with a consolidated view of customer risk and enabling faster detection of suspicious activities.

The project is also expected to strengthen DNB's compliance capabilities across multiple jurisdictions while improving operational efficiency through unified case management and AI-assisted investigations.

"Protecting customers and the integrity of the financial system requires us to continuously raise the bar on detection and investigation," said Elin Sandnes, COO and Group Executive Vice President, Technology & Services at DNB. She added that the collaboration would help the bank enhance its ability to detect, investigate and prevent complex financial crime while supporting its broader digital transformation goals.

Craig Costigan, chief executive officer of NICE Actimize, said financial institutions are increasingly adopting cloud-native technologies and AI-driven platforms to address evolving financial crime threats and improve operational efficiencies.

Dennis Gada, executive vice president and global head of banking and financial services at Infosys, said legacy financial crime systems are struggling to keep pace with the rapidly changing threat landscape. He said consolidating AML and fraud controls on an AI-enabled enterprise cloud platform would enable DNB to improve monitoring, investigations and regulatory response capabilities.

DNB is Norway's largest financial services group and one of the largest banking institutions in the Nordic region. Infosys said the engagement further strengthens its position in large-scale banking transformation programmes focused on AI-led operations, regulatory compliance and risk management.