LTM rolls out BlueVerse for iRun to automate enterprise IT operations

IT services and digital engineering firm LTM on Monday launched BlueVerse for iRun, an AI-native managed services model aimed at helping enterprises automate IT operations and shift from traditional effort-based service delivery to outcome-driven operations powered by agentic artificial intelligence (AI).

The company, formerly known as LTIMindtree and part of the Larsen & Toubro Group, said the platform is designed to address growing complexity in enterprise technology environments, which increasingly span hybrid cloud infrastructure, software-as-a-service (SaaS) applications, cybersecurity systems and AI-driven workloads.

Built on LTM's BlueVerse ecosystem, the iRun platform combines AI agents, enterprise data, operational telemetry and workflow automation to create a unified intelligence layer capable of identifying issues, determining root causes and executing remediation actions within predefined governance frameworks.

The launch comes as enterprises globally explore agentic AI models that can autonomously perform tasks, make decisions and manage operational workflows with limited human intervention.

According to LTM, BlueVerse for iRun can automate 60-70% of issue resolutions, accelerate incident closure by 40-60%, and proactively prevent up to half of potential service disruptions before they occur.

"Enterprises today expect managed services to deliver more than efficiency—they expect intelligence, adaptability and measurable outcomes," said Krishnan Iyer. "BlueVerse for iRun brings together agentic AI, operational intelligence and governed automation to help clients move beyond effort-led models to resilient, outcome-driven operations."

The company said governance and compliance have been built into the platform through policy-based execution, human oversight mechanisms and audit trails to support enterprise-scale AI adoption.

BlueVerse for iRun will support a range of managed services functions, including application management, infrastructure operations and cybersecurity services, as organisations seek to reduce operational costs while reallocating IT budgets toward digital transformation and innovation initiatives.

The launch reflects a broader trend across the IT services industry, where service providers are embedding generative and agentic AI capabilities into managed services offerings as enterprises look to modernise operations and improve productivity.