Cloud Telephony
Why enterprises are adopting cloud-based contact centres to up their digital game
In the early years of the new millennium, companies began to realise the value of contact centres for the purpose of better understanding ....
Knowlarity founder departs, Yatish Mehrotra takes charge as new CEO
Gurugram-based Knowlarity Communications Pvt. Ltd has signed on former Tata Teleservices executive Yatish Mehrotra as the company’s ....
Exotel’s beta interface predicts call drops, high traffic in telecom networks
Cloud-based telephony services firm Exotel Techcom Pvt. Ltd has rolled out machine learning-based Heartbeat API (application programming ....
Cloud telephony firm Knowlarity hires former OYO Rooms exec as CTO
Cloud telephony firm Knowlarity has appointed former OYO Rooms executive Ajay Shrivastava as its chief technology officer, a ....
Cloud telephony firm Knowlarity raises under $20 mn
Cloud telephony firm Knowlarity Communications Pvt. Ltd has raised Rs 133 crore ($19.5 million) in a Series C funding round from ....
Cloud telephony startup Exotel strengthens top deck
Bangalore-based cloud telephony firm Exotel Techcom Pvt. Ltd has appointed Ananda Kumar as chief finance and strategy officer ....
Customer engagement platform Smartwards acquired by cloud telephony firm Knowlarity
Customer engagement startup Smartwards Services Pvt. Ltd has been acquired by cloud telephony company Knowlarity Communications ....
Cloud telephony market tough in India; many players will shut shop or merge: Knowlarity CEO Ambarish Gupta
Cloud telephony, where a firm's office communication equipment and the need to hire someone to keep the on-premises phone systems ....
Morpheus, Seeders-backed Plivo gets funding from Y Combinator
Plivo, an India and US-based technology startup that offers Application Programme Interface (APIs) that make it easier for businesses ....