conversational AI

IBM India's Raghavan on why the true potential of chatbots remains untapped

Anand J

Conversational artificial intelligence (AI) is under-appreciated, considering that chatbots can be deployed for purposes other ....

2 January, 2019

How Haptik’s chatbots are helping large enterprises keep customers engaged

Shweta Sharma

Since June this year, chatbot platform Haptik has been working with Kishore Biyani-led Future Group to make shopping more interesting ....

31 October, 2018

Why Tata Power’s new voice bot won't ask for your personal details

Anirban Ghoshal

Tata Power, the country’s largest integrated electricity generation company, on Wednesday announced the launch of a voice ....

19 September, 2018

Axis Bank joins chatbot club with AI-powered assistant

Anirban Ghoshal

Axis Bank is the latest Indian lender to jump on the conversational banking bandwagon, with the private sector bank announcing ....

14 June, 2018

3i Infotech launches voice chat for selling financial and healthcare products

Anirban Ghoshal

IT company 3i Infotech has released a voice chat for banks, insurers and healthcare firms that sells related or complimentary ....

8 June, 2018