RBI asks large digital wallets to appoint internal ombudsman

Payal Ganguly

Large non-bank digital wallets like Paytm and PhonePe will be required to appoint an internal ombudsman for addressing customer ....

4 October, 2019

After ban on Aadhaar-based eKYC, mobile wallet transactions show sequential decline

Payal Ganguly

Transactions using mobile wallets declined month-on-month for November 2018, both in value and volume, following a September judgment ....

8 January, 2019

RBI to install grievance redressal scheme for digital financial transactions

Payal Ganguly

The Reserve Bank of India (RBI) has said it will install an ombudsman scheme for digital financial transactions by January 2019. ....

6 December, 2018