CRM

Artificial Intelligence

Salesforce launches AI-powered SMB Growth Kit in India

Team TC

20 Jul, 2026

M&A

Uneecops buys majority stake in TechMatrix to expand AI & CRM capabilities

Sohini Bagchi

17 Sep, 2025

Artificial Intelligence

WebEngage’s CTO on firm’s AI push to transform martech

Sohini Bagchi

9 Sep, 2025

Others

Zoho drives global digital transformation for Joyalukkas with unified CX platform

Pahi Mehra

29 Jul, 2025

Opinion

How AI is redefining customer experience in the used car industry

Sanjay Varnwal

14 Jul, 2025

Artificial Intelligence

Air India adopts Salesforce’s Agentic AI solution for enhanced customer experience

Shraddha Goled

15 Apr, 2025

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People

Zendesk appoints Mitch Young as Senior VP for Asia Pacific

Pahi Mehra

5 Dec, 2024

Technology

Salesforce India crosses revenue, profit milestone but growth is tapering

Sohini Bagchi

6 Nov, 2024

Technology

IndiaFirst Life taps on Salesforce Financial Service Cloud

Shraddha Goled

19 Mar, 2024

Technology

Salesforce launches Einstein Copilot AI assistant into beta

Sohini Bagchi

28 Feb, 2024