Zendesk
TechThisWeek: Ecommerce festival sales; Tencent and Udaan; Zomato, Quikr
The Big Billion Day and Great Indian Festival seem to be ringing all the right notes for ecommerce giants Flipkart and Amazon ....
Enterprise customers growing on the back of omnichannel strategy: KT Prasad, Zendesk
Customer support platform Zendesk launched two new products today as part of its push into conversational business and community ....
Zendesk deploys customer service platform on WhatsApp
California-headquartered customer service software company Zendesk has deployed business application programming interface (API) ....
Zendesk’s Adrian McDermott on building CRM tools for next-gen companies
US-headquartered Zendesk is one of the largest companies in the customer experience space globally. Listed on the New York Stock ....
Freshdesk raises $55 mn from Sequoia, Accel Partners
Freshdesk Inc., which provides cloud-based customer engagement software, has raised $55 million (Rs 366 crore) in its Series F ....
Freshdesk's global competitor Zendesk files for IPO to raise up to $150M on NYSE
California-headquartered Zendesk Inc, a provider of SaaS-based customer support platform to enterprises, has filed for an initial ....
SaaS-based Start-up Freshdesk Refreshes Its Customer Support Platform
Accel Partners-backed SaaS-based start-up Freshdesk Inc has launched what it calls 'version 2.0' of its helpdesk platform to make customer ....