Artificial Intelligence Global spending on AI-powered contact centres to hit $18.6 bn in 2023: Report Pahi Mehra 1 Aug, 2023
Technology Zoho’s AI assistant will now offer virtual IT support for ManageEngine Vignesh Anantharaj 25 Apr, 2019
Artificial Intelligence Microsoft releases guidelines for ‘responsible’ conversational AI Anand J 16 Nov, 2018
Artificial Intelligence Why Tata Power’s new voice bot won't ask for your personal details Anirban Ghoshal 19 Sep, 2018
SMAC Google Assistant will soon be able to recognise two languages at the same time Shweta Sharma 31 Aug, 2018
Artificial Intelligence SBI Card launches AI-powered virtual assistant for customer support Shweta Sharma 4 Jul, 2018
People Women’s Day: Mid, senior-level women techies need more role models, upskilling opportunities Shraddha Goled 7 Mar, 2023
Technology AI governance should be an intrinsic part of tech skilling: Geeta Gurnani, IBM Sohini Bagchi 2 Mar, 2023
Technology Gender-balanced cyber workforce can lead to greater efficiency: Kris Lovejoy Sohini Bagchi 3 Mar, 2023