Infosys to transform Australian government's welfare system software

Anand J

Bengaluru-based information technology services firm Infosys has been selected by the Australian government to transform the entitlement ....

2 December, 2019

Intelligent software can drastically improve customer service: Pegasystems

Vignesh Ananthraj

A third of customer facing employees believe they lack the right technology to provide optimal services, says information technology ....

22 November, 2019
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Enterprises find bots effective but difficult to deploy: Pegasystems

Team TC

Enterprises find robotic process automation (RPA) effective but difficult to deploy and maintain, a new study said. About 67% ....

12 September, 2019

Customers lack trust in artificial intelligence: Pegasystems’ survey

Vignesh Ananthraj

Customers lack trust in artificial intelligence (AI) and do not extract its full potential, according to a study by customer engagement ....

12 June, 2019

US firm Pegasystems rolls out AI with heart to foster empathy in enterprises for customers

Anirban Ghoshal

US-based software services firm Pegasystems has launched a new empathy artificial intelligence (AI) solution for enterprises to ....

6 June, 2019

Pegasystems clocks 10% fall in revenue, swings to loss, amid shift to subscription model

Vignesh Ananthraj

Enterprise software firm Pegasystems has said that its revenue for the January-March quarter fell 10% to $213 million from $235 ....

10 May, 2019
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Pegasystems is betting on low-code software development to speed up innovation

Vignesh Ananthraj

As enterprises make digital transformation their priority, faster innovation cycles are the need of the hour. To address that, ....

3 April, 2019

Business software firm Pegasystems buys analytics company Infruid

Shweta Sharma

US-based enterprise software company Pegasystems Inc. has announced the purchase of Infruid Labs Inc., a business analytics and ....

7 February, 2019

CustomerXPs Aims To Help Businesses Provide 'Kirana Store' Experience To Customers

Anand Rai & Aashish Bhinde

CustomerXPs Software Pvt Ltd is a Bangalore-based developer of intelligent, real-time solutions, designed to enhance customer ....

29 March, 2012