customer relationship management

People

Zendesk appoints Mitch Young as Senior VP for Asia Pacific

Pahi Mehra

5 Dec, 2024

Opinion

The Customer Engagement imperative: Building for the future

Vinita Rai

22 Jul, 2024

CXO Focus

'Pricing key for generative AI adoption in businesses': Salesforce India CEO

Leslie D'Monte & Shouvik Das

20 Jun, 2023

Artificial Intelligence

India's artificial intelligence market to reach $7.8 bn by 2025: IDC

Vignesh Anantharaj

8 Nov, 2021

CXO Focus

Federal Bank signs on Infosys to implement cloud-based CRM

Shubham Sharma

11 Jun, 2021

Technology

Wisdom Group enters CRM space with new acquisition

Debangana Ghosh

26 Feb, 2021

---

Startups

Byju’s extends CRM partnership with LeadSquared

Binu Paul

17 Feb, 2021

Startups

Micro-targeting key to marketing strategy post Covid-19: Facebook, BCG

Shashank Didmishe

28 May, 2020

Technology

Zendesk partners with TCS to build enterprise CRM solutions

Shashank Didmishe

25 Mar, 2020

Technology

Salesforce Ventures deploys $50 mn fund for next generation tech companies

Shashank Didmishe

13 Nov, 2019